StopHarborRoutes that arrive inside the windows you promised.
The shortest route is useless if it reaches the 9-to-11 customer at 1 p.m. StopHarbor plans routes with arrival windows and visit lengths built in, and tells you before the day starts if something will not fit.
What you can set
- Arrive after and arrive before per stop. Leave either empty for an open window.
- Minutes on site per stop, or a default for the whole plan.
- The day's start time, and a different leave time for any worker.
- High priority for stops that must be kept if not everything fits.
What you get back
Each route shows a clock-time arrival for every stop, any wait before a window opens, the time the worker leaves each stop and the estimated finish. A stop that would arrive after its window closes is marked late on the list, the map and the printed sheet. Stops that cannot fit anyone's day are listed separately with the reason.
How it decides
When windows are present, StopHarbor solves who gets which stop and in what order in one pass, using each worker's start, finish, hours and stop limit. It does not simply sort by window and hope. Drive times assume typical traffic; build in slack for rush hour in your area.
When windows are not the right tool
If most customers will accept any time that day, leave windows off. Windows constrain the solution, and every unnecessary one makes routes longer. Use them for promised appointments, store hours and access restrictions.
Questions
What happens if a window cannot be met?
The stop is listed as unassigned with the reason. Widen the window, start earlier, raise a stop limit or add a worker, then optimize again.
Do arrival times include time spent at earlier stops?
Yes. Arrival times add drive time, waits for windows, and minutes on site at every earlier stop.
Is traffic taken into account?
Routes use a typical-traffic model, not live conditions. Treat arrival times as estimates.