StopHarborWork orders across scattered rentals, without the tech crisscrossing town.
Single-family and small multifamily portfolios spread maintenance across a whole metro. StopHarbor turns open work orders into a day per technician that honors tenant entry windows and keeps urgent calls first.
Scattered-site maintenance
A property manager with two hundred doors may have a leaking water heater on the north side, three make-ready turns in the suburbs and a dozen routine requests in between. Tenants have entry permissions for certain hours, vacant turns have move-in deadlines, and an HVAC call in July cannot wait. Routing from the work order list by date received sends techs back and forth.
From work orders to routes
- Export open work orders to CSV; put the unit and request in the stop name and the tenant's entry notes in Notes.
- Use Arrive after and Arrive before for tenant-approved entry times.
- Mark no-heat, no-water and leak calls High priority so they are kept if the day overflows.
- Assign turns that need painting to the painter and electrical work to the licensed tech using the Worker column.
Keeping the office informed
Techs mark each order visited or skipped and add field notes like "part ordered, return Thursday" or "tenant not home, left notice". The office sees status on the plan, and a tech can email the day's field report to the office from their link.
What stays in your property software
StopHarbor does not send tenant notices of entry, track work order costs or bill owners. Keep those in your property management system and use StopHarbor for the routing it leaves to you. Drive times use typical traffic.
Questions
Can emergencies jump the line?
Mark them High priority and recalculate. Priority stops are kept when the day cannot fit everything, and the rest are listed as not routed.
Can I respect tenant entry windows?
Yes. Give the stop an arrival window and StopHarbor plans to arrive inside it.
What do plans cost?
Solo is $19 a month for one worker and up to 40 stops per calculation. Team is $59 a month for up to ten route workers, three signed-in seats and 80 stops in total per calculation. The 14-day trial includes 300 stop computations.